Customer Strategies values the strong relationships that we have or seek to have with our clients. That is why we have developed the following privacy and online security policies. Further information on privacy legislation is available from the Federal Privacy Commissioner at www.privacy.gov.au

Where did we get your name?

Customer Strategies sends mail, emails and telephones previous delegates, sponsors guests and related parties who have indicated interest in relevant events. In addition, Customer Strategies rents business-to-business lists that provide executives’ job roles, names and business address details that are pertinent to the seminar content. All requests for removal from these lists are acted upon immediately. Customer Strategies does not send email to non-business entities or private individuals.

Privacy – your choice

Any company or personal information provided by you in registering for a Customer Strategies seminar will be held in the strictest confidence. Unless directed by you otherwise, this information will only be shared with event sponsors. If you do not wish for this information to be passed on to our sponsors, please click here.

Customer Strategies privacy policies

1. We will only collect information that is necessary for what we do.
2. We will be fair in the way we collect information about you.
3. We will tell you what we intend to do with information about you.
4. Where practicable, we will collect personal information directly from you.
5. If we collect information about you from someone else we will, wherever possible, make sure you know we have done this.
6. We will use or disclose information about you in ways that are consistent with your expectations and our privacy statement or are required in the public interest.
7. We will ensure that information about you is accurate when we collect or use it.
8. We will keep information about you secure and restricted to individual who have confidentiality agreements.
9. We will be open with you about what kind of personal information we hold and what we do with it.
10. When requested in writing, we will send you a copy of personal information we hold about you and correct it if it is wrong.
11. We will limit our use of identifiers that government agencies have assigned to you.
12. If we can (and you want to) we will deal with you anonymously.
13. We will protect your privacy if we send personal information about you to a third party.
14. We will not ask for sensitive personal information about you. We will try to answer any questions you may have, correct any error on our part or resolve any complaint that you may have about our information handling practices.

Please send all questions to privacyrequests@customerstrategies.com. If we do not resolve a complaint to your satisfaction, you also have the right to complain to the Privacy Commissioner.